Frequently Asked Questions about upgrading to VantagePoint 2020

  1. Can I use the 64-bit version of VantagePoint?
  2. How do I upgrade?
  3. Can VP2020 read my VPT files created with VPv12? (short answer - 'yes')
  4. Can the earlier version, VPv12 (and the v12 Reader,) view files created with VP2020 or later? (short answer - 'no')
  5. Can I have VP2020 and VPv12 installed at the same time? (short answer - 'no')
  6. If we don't update right now, how long will you support the older versions?

Can I use the 64-bit version of VantagePoint?

We strongly encourage you to use the 64-bit version of VantagePoint if your computer has a 64-bit version of Windows 7 or higher. By default, only the 64-bit edition of VP2020 is available for download, but a 32-bit version of the software is still available upon request.  The 64-bit version can use more RAM than the 32-bit version, which will let you analyze larger datasets faster and most modern systems are capable of running 64-bit software. To learn more, please see our article: FAQ - What is my version of Windows?

How do I upgrade?

Reminder #1: Copy your VantagePoint Registration Code to a safe place before starting.  You might need to enter it again to activate VantagePoint.  To see your Registration Code, start VantagePoint, go to the Help menu, and click "Manage License". Copy Registration Code

Reminder #2: There are three ways to access the VantagePoint download page.  You can log in using your User Name and Password, or (more easily) in VantagePoint, go to the Help Menu and click "Visit Downloads Page ...", or click "VantagePoint downloads" in the Analyst Guide. 


Reminder #3: If you download in VP, we recommend clicking "Save" (not "Run").  Close VantagePoint before installing the new version.

Reminder #4: Install VantagePoint using Administrator permissions.  

Reminder #5:  The first time a user launches VantagePoint they must use the shortcut installed to the Start menu so Windows Installer can configure settings.  

Save not run generic

NOTE:  You can run the VP2020 installer to upgrade your VPv12 installation regardless of whether you had the 32-bit or 64-bit version of Version 12 installed.  It is NOT necessary to uninstall a 32-bit version of Version 12 to upgrade to 64-bit VP2020.

  • If you areUpgrading from VPv12 to VP2020 
    1. Go to the VantagePoint downloads page
    2. Download the new version, and
    3. Install the new version.   Important Note: Make sure VantagePoint is not running when you begin the installation. 
    4. Enter your VantagePoint Registration Code if prompted to do so.
  • If you are taking an upgrade path beginning from version 10.0 or earlier, then you should:
    1. Go to the VantagePoint downloads page
    2. Download the new version
    3. Uninstall VantagePoint, and then
    4. Install the new version. 
    5. Enter your VantagePoint Registration Code to activate the license.

Can VP2020 read my VPT files created with VPv12?

Yes - VP2020 can open any VPT files created in v7.0 or later.  Any existing visualizations created in version 11 or later will still work, but if you want the latest new features they’ll need to be recreated in VP2020. Visualizations from versions 10 and earlier will not function and will need to be recreated with VP2020.

Can the earlier version VPv12 (and the v12 Reader) view files created with VP2020 or later?

Older versions of VantagePoint will NOT be able to read files created OR SAVED by VP2020 or later.

Can I have VP2020 and VPv12 installed at the same time?

No. VP2020 is intended to replace version 12 and features such as functions of the scripts menu and updating import filters, macros, and thesauri, will not work correctly if both versions are installed. For this reason, concurrent installations of VP2020 and any earlier version are not supported.

If we don't update right now, how long will you support the older versions?

We have stopped supporting version 11, but we will provide limited support for version 12 until the next major release (several months). If you need to request a macro or filter for version 12, please remind us of the version ahead of time. There are a lot of helpful things in VP2020 that are not backwards compatible.

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