Frequently Asked Questions

Frequently Asked Questions about upgrading to VantagePoint SCE version 11

 

  1. How do I upgrade?
  2. Can VP-SCEv11 read my VPT files created with v9.1 and v10? (short answer - 'yes')
  3. Can the earlier versions of VP-SCE view files created with v11 or later? (short answer - 'no')
  4. Can I have VP-SCEv11 and another version of VP-SCE installed at the same time? (short answer - 'no')
  5. If we don't update right now, how long will you support the older versions?

 

How do I upgrade?

Reminder #1: Copy your VantagePoint-SCE Registration Code to a safe place before starting.  You might need to enter it again to activate VantagePoint-SCE.  To see your Registration Code, start VantagePoint-SCE, go to the Help menu, and click "Manage License". Copy Registration Code

Reminder #2: There are two ways to access the VantagePoint-SCE download.  You can log in using your User Name and Password, or (more easily) in VantagePoint-SCE, go to the Help Menu and click "Visit Downloads Page ...".


Reminder #3: If you download in VP-SCE, we recommend clicking "Save" (not "Run").  Close VantagePoint-SCE before installing the new version.

Reminder #4: Install VantagePoint-SCE using Administrator permissions.  

Reminder #5:  The first time a user launches VantagePoint-SCE they must use the shortcut installed to the Start menu so Windows Installer can configure settings.  

SAVE not RUN

 If you are:

  • Upgrading from or v9.1 or v10 VP-SCEv11
    1. Go to the VantagePoint-SCE downloads page
    2. Download the new version, and
    3. Install the new version.   Important Note: Make sure VantagePoint-SCE is not running when you begin the installation. 
    4. Enter your VantagePoint-SCE Registration Code if prompted to do so.

If you are upgrading any other version of VP-SCE, then you should:

    1. Go to the VantagePoint-SCE downloads page
    2. Download the new version
    3. Uninstall VantagePoint-SCE, and then
    4. Install the new version. 
    5. Enter your VantagePoint-SCE Registration Code to activate the license.

Can VP-SCEv11 read my VPT files created with v9.1 and v10?

Yes - Version 11 can open any VPT files created in previous versions.  If the VPT file was created in VantagePoint-SCE Version 10 or earlier, some browser sheets created by the MatrixViewer, Gantt chart, Aduna Maps, and other advanced scripts will not display correctly. You must re-create these browser sheets with the updated scripts included in your version 11 installation.

Can the earlier versions of VP-SCE view files created with v11 or later?

Older versions of VantagePoint-SCE will NOT be able to read files created OR SAVED by version 11 or later.

Can I have VP-SCEv11 and another version of VP-SCE installed at the same time?

No. Version 11 is intended to replace version 10 and features such as toolbar buttons, functions of the scripts menu, updating macros and thesauri, will not work correctly if both versions are installed. For this reason, concurrent installations of version 11 and any earlier version are not supported.

If we don't update right now, how long will you support the older versions?

We have stopped supporting version 9.1, but we will provide limited support for version 10 until the next major release (several months). If you need to request a macro for version 10, please remind us of the version ahead of time. There are a lot of helpful things in v11 that are not backwards compatible.

 

Deactivating your VantagePoint Registration Code and moving your VP license from one computer to another

Your Registration Code is your key to unlock VantagePoint. Sometimes you may need to change computers and move VantagePoint to a new computer. In this case, you must deactivate the Registration Code on the old computer before it can be used on the new computer. Or, if your computer will be reformatted or upgraded to a new operating system, you must first deactivate the Registration Code or you won't be able to use it again.

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